Terms / Refund Policy

Weekly, every 2 weeks, and monthly plans require a minimum of 2 billing cycles after Quick Bin Clean accepts the recurring service. Customers are responsible for at least the first 2 scheduled cleanings unless Quick Bin Clean cancels the service or approves an exception.

Customers can request cancellation from the Manage Subscription page using the email and phone number from the booking. After the 2 billing cycle minimum is met, cancellation can go through normally. If the customer tries to cancel before the first completed cleaning or before the 2 billing cycle minimum, the request goes to Quick Bin Clean for review and may be denied unless Quick Bin Clean approves an exception.

If Quick Bin Clean has not completed the cleaning and the request is declined or canceled by us, the customer will not be charged. Completed cleanings are generally not refundable, but we want customers to be happy and will review issues case by case.

Quick Bin Clean uses the customer's outdoor water supply during cleaning. Customers give permission for water use when submitting the booking form. Please make sure an outdoor water source is available.

Light rain may be okay. Storms, lightning, freezing temperatures, unsafe roads, or other unsafe weather may delay service. If weather causes a delay, Quick Bin Clean will move the cleaning to the next safe available time.

Please make sure the cleaning area is reachable on the scheduled day. If trash bins or car mats are add-ons, leave them visible and reachable. If we cannot safely access the area or items, Quick Bin Clean may reschedule or count it as a missed visit.

Card customers are charged after the job is complete. Cash and Cash App customers pay after the job is complete. Recurring card plans may be charged after each completed cleaning until canceled.